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Virtual Volunteering
Bob D’Ambrosio

It’s a brave new world, and technology has even changed the way people volunteer! “Virtual volunteering” refers to volunteer tasks completed, in whole or in part, via the Internet. It’s also known as online volunteering, cyber service, teletutoring, and various other names.

The idea is not to substitute traditional in-person service, but rather to supplement it with online service opportunities that may be a preferred avenue for some people. A combination of on-site and online service opportunities offers the best of both worlds.

One of the advantages of offering virtual volunteer ministries is that it may attract younger adults, who are more prone to use the Internet. It can also provide ministry opportunities for those with physical challenges.

So what can someone do as an online volunteer? Virtual volunteering opportunities fall into two categories: technical assistance and direct client contact.

Technical Assistance projects may include:

  • Conducting online research for the pastor or a Bible class leader
  • Inputting information into a database
  • Designing a church event brochure or ministry newsletter, or editing the worship service folder
  • Developing an online orientation for new ministry volunteers
  • Sending out meeting minutes via email
  • Posting church news releases to community bulletin boards

Direct Client Contact projects may include:

  • Emailing church guests a welcome note
  • Electronically “visiting” someone who is homebound or away at college
  • Moderating a chat room on the church Web site
  • Being a virtual small group leader to an online Bible study group
  • Staffing an email prayer/support line where people send in prayer requests or ask for assistance
  • Emailing Sunday school teachers class notes and weekly updates

You may even want to consider holding meetings online by posting agenda items and documents for review on your church Web site. Meeting members can then visit the site and post their comments at their convenience. Most states do not recognize online board voting as legally binding (except California and Texas), so hold the voting at an on-site location.

If you’re not familiar, or comfortable, with this new method of involving people in ministry, get some help from people who are. Invite new volunteers with expertise in the Internet, and make one of their assignments to train you!

Would Jesus use the Internet to engage his disciples in ministry? You bet! Today’s brave new world needs to utilize all methods of activating people into ministry to share the gospel message.

Bob D’Ambrosio has 25 years’ experience with volunteer administration at churches in Michigan, Illinois, and Texas. He now serves as a consultant and trainer with Church Volunteer Central. For help with your volunteer questions, contact Bob by clicking here.

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