Where do I Login?
If you have a Standing Order Account, you may login by visiting here
, and clicking on "My Account" in the upper right.
What
is the Standing Order Program?
The Standing Order
Program is a no-fuss way for you to receive your curriculum order each
quarter--and get FREE SHIPPING!
If you have a current Church customer account with Group, you can place
your order for curriculum just once, and you'll receive your order on
time each quarter, without having to call in your order throughout the
year. Oh, and, by the way, you get FREE SHIPPING
on your standing order!
How
do I sign up for the Standing Order Program?
It's simple! To sign up for Standing Order, you must have a current
Church customer account with Group. Sign up for Standing
Order or learn more about getting a customer account by calling Group
at 1-800-447-1070.
How
do I add an item to my order?
In the order section of your account, select the new item you'd like
from the drop-down "<Select items to add>"menu at the bottom of your current items. Then
select the "add item" button, and your order will automatically
update. Keep in mind that not all products are available for summer,
and if they aren't, your standing order will be kept on hold for that
product until the fall quarter.
How
do I delete an item from my order?
Select the "delete" button to the right of that item to delete
an item. Or change the current quantity in the box next to an item to
"0" and select the "Save Changes" button to complete
the change.
How
do I view my orders?
You'll need to register with Group's Shop Online to create a password.
Then, once you login, your profile page will have a link to the orders
you've selected for the current quarter. Choose the curriculum link
you'd like to view.
How
do I change a quantity?
The quantities will be set automatically to your current standing order
request. To change a quantity, simply select the current quantity in
the box next to an item and re-type the new amount. Be sure to select
the "Save Changes" button to complete the change.
How
do I change future quarters of curriculum orders?
The order you place with the current quarter of curriculum will automatically
carry over to the next quarter unless you change it. To make changes
to future quarters, you must wait until your current quarter is shipped,
then login to make changes to the next quarter. Or call 1-800-447-1070
to have a customer service representative help you with changes.
How
do I skip a quarter?
The only quarter you can skip is summer. To skip the summer quarter
of a given item, remove the check from the checkbox that's associated
with the current quarter. Be sure to click on the "Save Changes"
button to save your changes to your order.
How
do I view or change items that are shipped only once a year?
Items that are released annually will ship during the fall quarter of
each year. When you are able to change items for your fall shipment,
all annual items will appear in that order as well, and you can view
or change those items. They will not appear on your order for any other
quarter. Typically you'll be able to view fall items starting in May.
How
do I change my shipping options?
Because the Standing Order Program includes free shipping, there are
no shipping options. All orders will be shipped via UPS Ground delivery.
Orders will be shipped to arrive four to six weeks before the start
of the quarter. Orders with different shipping options can be placed
as usual through Group's online store or via phone at 1-800-447-1070.
How
do I ship part of my order to one shipping address and part of my order
to another address?
Special requests must be made via phone at 1-800-447-1070.
